Post by moon125 on Nov 5, 2024 22:21:56 GMT -5
The manager is the link between employees and the company. People tend to adopt the leader's behavior in difficult situations, his attitude to corporate culture, self-education and other aspects. In this article, we will talk about what qualities define a manager who leads a company to success.
What is the difference between a leader and a boss?
A true leader feels part of a team, allows employees to participate in decision-making, values their opinions. He inspires, shares knowledge and experience.
The boss, on the contrary, decides everything himself and sends tasks "from above". He relies only on his authority, manages through orders and sharply criticizes subordinates. Working under such a boss reduces motivation and the desire to contribute to the common cause, the execution of tasks becomes mechanical.
Leadership skills
The boss doesn't consider himself part of the team
Of course, people work shopify website design with a manager-boss. But most would still like to see in their boss a strong empathic leader who clearly sets tasks and gives constructive feedback. Let's look at what soft skills you need to pump up to become just such a manager.
Delegation
Delegation is the transfer of tasks to subordinates or colleagues. But this is not just shifting responsibility to others. Delegation frees up the manager's time for higher-level tasks (planning the company's development, analyzing reports, negotiating with new partners).
To delegate tasks, you need to be able to:
determine which tasks can be delegated;
decide whose experience and competencies are suitable for a particular task;
clearly formulate what needs to be done, voice the expected result, set deadlines;
provide the necessary resources;
provide feedback during and after completing the task.
Delegation requires practice and interest in the professional growth of subordinates from the manager. The better this skill is developed, the more productive the company is.
Delegated work
When you delegate a task but want to control everything
Strategic Thinking
Strategic thinking allows you to define the mission and goals of the organization. The manager must see the big picture and understand where to go so that the company remains competitive. What does the skill of strategic thinking give:
the ability to anticipate external changes: technological innovations, changes in legislation, market trends, etc.;
understanding how to effectively use a company's resources, including finances, personnel, technology and time;
making informed decisions taking into account possible consequences.
Setting goals
It is important to divide the general goals of the department into individual ones for each employee. This approach solves two problems at once:
Increases cohesion. Employees see what their colleagues are doing and can share their experience with them or, conversely, use their developments.
Increases the involvement of each team member. The leader connects individual goals with the company's goals, so the person is interested in conscientiously completing tasks, because both parties benefit.
Proper goal setting consists of three stages:
Assessing the employee's strengths. You can set up a meeting and have a free-form conversation about skills and professional interests.
Set goals with the subordinate based on his/her strengths. This way the person will understand that he/she can control his/her professional development.
Developing an implementation plan. At this stage, the necessary resources are discussed and deadlines for completing the task are set.
Professional skills of a manager
The result of an illiterate formulation of the problem
Communication and interpersonal skills
Communication is the most important of all the competencies that an effective leader must possess. Communication is required everywhere - to set goals and provide feedback, to resolve conflicts, to attract investors, and much more.
The concept of communication implies a whole set of qualities necessary for a leader.
Active listening
Active listening requires effort and focus. You need to maintain eye contact, ask questions when something is unclear, and not interrupt, even if you really want to.
Body language
Non-verbal signals (gestures, facial expressions, tone of voice) also affect communication with the team. For example, a smile and an open posture will help create a friendly atmosphere.
Negative nonverbal cues such as crossed arms, furrowed brows, or lack of eye contact can make employees feel dissatisfied or distrustful. Therefore, a manager should monitor body language to avoid misunderstandings and conflicts.
Conflict resolution
Conflict resolution is an important aspect of management, but it is often neglected. An effective manager understands that conflict is a given. Therefore, he or she must be able to resolve disputes and reduce tension in the team. It is important to allow all parties to the conflict to speak, listen to them, and find an acceptable solution to the dispute.
Managerial skills of a leader
An effective leader knows how to resolve conflicts
Feedback
Feedback from management helps a specialist understand his/her value, improve results and grow professionally. However, for productive feedback, several conditions must be met:
regularity;
Preparation;
one-on-one format;
atmosphere of trust;
constructiveness;
emphasis on the employee's strengths;
actions based on the results of the dialogue;
encouraging the development of subordinates.
Read also
Read about what makes up good feedback in the article "How to Give Feedback Correctly" .
Read more
Openness
The manager must be open to communication: answer employees' questions, react to their suggestions, attend corporate events. It is especially important to be accessible during difficult times for the team - the period of implementing changes or a crisis accompanied by layoffs. At these moments, employees seek support from the leader, they need explanations and kind words.
Empathy
Empathy is the ability to put yourself in another person’s shoes and show understanding. An empathetic boss builds trusting relationships with employees, delves into possible causes of conflicts in the team and finds ways to resolve them. Working with such a boss gives people confidence that they are valued, which helps reduce staff turnover.
Praise and recognition
Regular, well-founded and sincere praise from a manager encourages a subordinate to repeat successes in work. Lack of approval, on the contrary, deprives of motivation.
What is the difference between a leader and a boss?
A true leader feels part of a team, allows employees to participate in decision-making, values their opinions. He inspires, shares knowledge and experience.
The boss, on the contrary, decides everything himself and sends tasks "from above". He relies only on his authority, manages through orders and sharply criticizes subordinates. Working under such a boss reduces motivation and the desire to contribute to the common cause, the execution of tasks becomes mechanical.
Leadership skills
The boss doesn't consider himself part of the team
Of course, people work shopify website design with a manager-boss. But most would still like to see in their boss a strong empathic leader who clearly sets tasks and gives constructive feedback. Let's look at what soft skills you need to pump up to become just such a manager.
Delegation
Delegation is the transfer of tasks to subordinates or colleagues. But this is not just shifting responsibility to others. Delegation frees up the manager's time for higher-level tasks (planning the company's development, analyzing reports, negotiating with new partners).
To delegate tasks, you need to be able to:
determine which tasks can be delegated;
decide whose experience and competencies are suitable for a particular task;
clearly formulate what needs to be done, voice the expected result, set deadlines;
provide the necessary resources;
provide feedback during and after completing the task.
Delegation requires practice and interest in the professional growth of subordinates from the manager. The better this skill is developed, the more productive the company is.
Delegated work
When you delegate a task but want to control everything
Strategic Thinking
Strategic thinking allows you to define the mission and goals of the organization. The manager must see the big picture and understand where to go so that the company remains competitive. What does the skill of strategic thinking give:
the ability to anticipate external changes: technological innovations, changes in legislation, market trends, etc.;
understanding how to effectively use a company's resources, including finances, personnel, technology and time;
making informed decisions taking into account possible consequences.
Setting goals
It is important to divide the general goals of the department into individual ones for each employee. This approach solves two problems at once:
Increases cohesion. Employees see what their colleagues are doing and can share their experience with them or, conversely, use their developments.
Increases the involvement of each team member. The leader connects individual goals with the company's goals, so the person is interested in conscientiously completing tasks, because both parties benefit.
Proper goal setting consists of three stages:
Assessing the employee's strengths. You can set up a meeting and have a free-form conversation about skills and professional interests.
Set goals with the subordinate based on his/her strengths. This way the person will understand that he/she can control his/her professional development.
Developing an implementation plan. At this stage, the necessary resources are discussed and deadlines for completing the task are set.
Professional skills of a manager
The result of an illiterate formulation of the problem
Communication and interpersonal skills
Communication is the most important of all the competencies that an effective leader must possess. Communication is required everywhere - to set goals and provide feedback, to resolve conflicts, to attract investors, and much more.
The concept of communication implies a whole set of qualities necessary for a leader.
Active listening
Active listening requires effort and focus. You need to maintain eye contact, ask questions when something is unclear, and not interrupt, even if you really want to.
Body language
Non-verbal signals (gestures, facial expressions, tone of voice) also affect communication with the team. For example, a smile and an open posture will help create a friendly atmosphere.
Negative nonverbal cues such as crossed arms, furrowed brows, or lack of eye contact can make employees feel dissatisfied or distrustful. Therefore, a manager should monitor body language to avoid misunderstandings and conflicts.
Conflict resolution
Conflict resolution is an important aspect of management, but it is often neglected. An effective manager understands that conflict is a given. Therefore, he or she must be able to resolve disputes and reduce tension in the team. It is important to allow all parties to the conflict to speak, listen to them, and find an acceptable solution to the dispute.
Managerial skills of a leader
An effective leader knows how to resolve conflicts
Feedback
Feedback from management helps a specialist understand his/her value, improve results and grow professionally. However, for productive feedback, several conditions must be met:
regularity;
Preparation;
one-on-one format;
atmosphere of trust;
constructiveness;
emphasis on the employee's strengths;
actions based on the results of the dialogue;
encouraging the development of subordinates.
Read also
Read about what makes up good feedback in the article "How to Give Feedback Correctly" .
Read more
Openness
The manager must be open to communication: answer employees' questions, react to their suggestions, attend corporate events. It is especially important to be accessible during difficult times for the team - the period of implementing changes or a crisis accompanied by layoffs. At these moments, employees seek support from the leader, they need explanations and kind words.
Empathy
Empathy is the ability to put yourself in another person’s shoes and show understanding. An empathetic boss builds trusting relationships with employees, delves into possible causes of conflicts in the team and finds ways to resolve them. Working with such a boss gives people confidence that they are valued, which helps reduce staff turnover.
Praise and recognition
Regular, well-founded and sincere praise from a manager encourages a subordinate to repeat successes in work. Lack of approval, on the contrary, deprives of motivation.